Cheap A-Line/Princess Burgundy Tulle Backless 2018 Prom Dresses  SKU:LDSPD2018-78739

$388.00 SALE PRICE: $165.00
00 00 00 Left
57% OFF on shopping


inch
inch
inch
inch
inch
+
Tailoring Time:7-12 Days Whether you choose a standard size or custom measurements, our tailors craft each dress to order. Shopping Time :2-4 Days Your dress will be finished tailoring in around 7-12 days. Then we will ship it out via UPS / DHL / TNT/Fedex.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

The earliest arrival date is Nov 27, 2018 if order placed TODAY.


Design your prom dress online

Cheap A-Line/Princess Burgundy Tulle Backless 2018 Prom Dresses SKU: LDSPD2018-78739

Regular Price: $388.00

Special Price $165.00(57% OFF)

00 00 00 Left

color:

Color: As Picture >>Shop more in this color



Save

BUY NOW ENJOY EXTRA 10% OFF


Tailoring Time:7-12 Days Shopping Time:2-4 Days

Receiving time = Tailoring time + Shipping time

The earliest arrival date is Nov 27, 2018 if order placed TODAY.


Details

Do you know the details to select nice prom dressclearly ? Looking For Cheap A-Line/Princess Burgundy Tulle Backless 2018 Prom Dresses? There are no doubt that ladypromdress.com is your best choice for ordering stunning prom dress, since they are provided at higher quality and lower price . Please look at the products shown on this page , they are all with perfect design . Wanting ideal prom dress? Come here !

Additional Information

Shown Color Emerald
Hemline/Train Floor-Length
Silhouette A-Line Princess
Neckline Jewel Neck
Sleeve Sleeveless
Back Style Zipper
Body Shape Apple
Waist Natural
Fabric Tulle
Season Fall, Spring, Summer, Winter

Reviews by dianethibault (Posted on 2017-02-25 17:44:56)
Beautiful quality and shipped on time. The dress fit me like a glove and everyone loved it. thanks a lots.

Customer Reviews: Only registered users can write reviews. Please, log in or register

Satin
Chiffon
Taffeta
Organza
Elastic Woven Satin
Silk Like Satin
Inch
Cm
USEUUKBustWaistHipsHollow to Floor
      inch cm inch cm inch cm inch cm
2 32 6 32.5 83 25.5 65 35.75 91 58 147
4 34 8 33.5 84 26.5 68 36.75 92 58 147
6 36 10 34.5 88 27.5 70 37.75 96 59 150
8 38 12 35.5 90 28.5 72 38.75 98 59 150
10 40 14 36.5 93 29.5 75 39.75 101 60 152
12 42 16 38 97 31 79 41.25 105 60 152
14 44 18 39.5 100 32.5 83 42.75 109 61 155
16 46 20 41 104 34 86 44.25 112 61 155
14W 44 18W 41 104 34 86 43.5 110 61 155
16W 46 20W 43 109 36.25 92 45.5 116 61 155
18W 48 22W 45 114 38.5 98 47.5 121 61 155
20W 50 24W 47 119 40.75 104 49.5 126 61 155
22W 52 26W 49 124 43 109 51.5 131 61 155
24W 54 28W 51 130 45.25 115 53.5 136 61 155
26W 56 30W 53 135 47.5 121 55.5 141 61 155

How To Measure

1. You can get refund for Defective, Damaged or Mis-shipped Items, Size Deviation & Color Mismatch problems, etc.

2. Please understand that dresses that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged.

3. You are not allowed to exchange or refund for the situation of "Everything is right, but I just don't like". (Afraid in this case, you cannot return the dress if the only reason is that you do not like them. As the dress either regular size or customer size is made to order from scratch, if you return them, we can hardly find another customer to sell this dress.)

Note: For detailed return policy, please read the following policy carefully.

General Return Policies (all products excluding 'made to order' products)

1. Contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).

Please note that we only accept products in their original condition, and we cannot process any products that are returned without our approval. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a "Product Return" form that must be included with your package.

2. Mis-shipped products: Once we have confirmed your mis-shipped items (item shipped was not item ordered), we will be responsible for item exchange. You may also return the product and get a full refund.

3. Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.

Please note that we will not accept any returned items by the color difference which is caused by your display monitor or the weather condition.

Specific Policies for Our Dresses (made to order)

Order Cancellation

We understand that it is a very important undertaking to order a dress for your special occasion, and our cancellation policy was created with bearing this in mind. However, it is important to note that our dresses are made to order, and once the tailoring process has begun the materials cannot be reused. The good news is that after placing your order, there is still time for you to change your mind. For further details, please refer to our cancellation policy below.

Cancellation Policy

- Unpaid orders will be cancelled automatically after 3 days. We receive hundreds of test orders each day which our members are using to quote certain cart contents and save the invoice for later reference.

- Orders cancelled within 6 hours of payment confirmation will be eligible for a full refund.

- Orders cancelled 6 to 12 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 70% of the product purchase price, in order to cover the material cost.

- Orders cancelled 12 to 24 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price, in order to cover the material cost and necessary labor cost.

- Orders cancelled more than 24 hours after payment confirmation will be eligible for a partial refund (30% of dress purchased price at most)  consisting of the full shipping cost.

- Once your order has been shipped, it can no longer be cancelled.

- Orders that are not paid within 72 hours will be canceled automatically by our system.

If you would like to cancel your order, please Contact Us or Live Chat to proceed.

Returning For Replacement or Refund

Your satisfaction is of utmost importance to our Team. Upon the arrival of your package, it is suggested that you check and make sure the dress has been made in accordance with your order specifications. Please try on your dress as soon as possible without altering, removing the tags, or washing the dress.

If you are returning or exchanging dresses or accessories, please make sure they are in their original conditions - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.

Defective, Damaged or Mis-shipped Items

You are qualified to get a full refund if your items are defective, damaged or mis-shipped. If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier, which needs to be included in your returned package.

If you wish to refund, you will need to cover the cost of shipping the product back to us. After returning the dress, we will inspect the dress to ensure that the defect was our responsibility, upon which we will offer you a complete refund within 16-20 days. However, if the defect is within aforementioned 10% difference, we can only offer you a partial refund of 20%-50%. We hope you can understand.

Sizing or Fitting Issues

As all of our dresses are hand-sewn and customized, the finished gown may vary by approximately one inch in either direction of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications.

Size Deviation

If your dress size differs from the specifications of your order by more than one inch, please feel free to choose from the following options:

You are encouraged to find a local tailor to make adjustments. In this case, we will reimburse you for up to 10% of the product price as tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.

You are allowed to send back the dress for free alterations ,but you need pay for the back and forth shipping. (Without customer service department's confirmation, we do not accept your case.)

Dress is the size you ordered but does not fit

Please understand that dresses that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged.

You can go to a local tailor or a professional seamstress to have the dress re-sized at your own cost:

Please note that if your order specifications differ too greatly from the final sizing request, re-sizing may not be possible.

Color Mismatch

The settings of your computer screen may alter the color of the pictures shown on our site. Slight color aberration of your dress and the color shown on screen may not mean that the dress is defective or mis-shipped. However, if you are positive that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible.

Return Process

1. Submit a return request to our Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return.

Please note that returns will not be accepted without prior approval from our Customer Service.

2. Once our Customer Service has approved your request, we will provide you with return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days once you have received the form. Include the Product Return Form with your return. Please don’t use courier agency like UPS, DHL or FedEx to return the parcel as we will not pay for the custom fee that might caused.

3. Once received at our facility, your return will be processed in within 24 hours. Once your return is confirmed and inspected, please allow up to two billing cycles for it to be credited to your account.

Please note that items returned in unacceptable condition will not be processed as refunds and will be shipped back to you.

LadyPromDress.com has a good knowledge of shipping routes and chooses the convenient shipping path which makes the delivery faster. Considering the far shipping, LadyPromDress has proffesional personnel taking good care of the dress and packs every piece of the dress quite well.We offer 3 shipping ways: EMS, DHL, UPS, EMS is the fastest method and our store choose DHL as default.

Delivery Guide



To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your billing address is a P.O. Box, then you must provide us with a physical address by email.

Delivery Time

Standard receiving time (Count from the date when you pay successfully) = Tailoring time (around 7-12 Calendar days) + shipping time (around 2-4 Calendar days).

Freight

Our freight is based on the different destination and package weight. If you need an accurate amount, please visit shopping cart and then enter your destination to get a shipping estimate.

Tracking Your Order

You can check your order information at this link.

We have partnered with a number of reputable shipping companies for the destinations we service including DHL, TNT, UPS, FedEx, USPS and so on. Whenever the order dispatches, we will send you track number so you can follow the status.

Here are the links to all the delivery companies we use so you can track your order
DHL: http://www.dhl.com/en.html
UPS: http://www.ups.com/tracking/tracking.html
TNT: http://www.tnt.com/portal/location/en.html
FedEx: http://www.fedex.com/us/track/
USPS: http://www.usps.com

International Delivery Policies (Ship Worldwide)

For the international order, you are assured to enjoy a fast and professional service due to our long-term partnerships with DHL, UPS, TNT, FedEx etc., therefore, even worldwide shipping and packaging to U.S, UK, Canada, Australia and so on, are safe without any damage because of those well-trained stuff.

Special Offers


Once you place an order at LadyPromDress.com, you will enjoy $5 off coupons for your first order, In shopping cart you will find a place to enter the coupons code, which is "SAVE5", please do not forget it will save you extra $5 off.

FAQ


General Questions:

1. I like a Dress, but not its color. Can I choose a different color, not available on the product page??

Yes, You can choose on color from the color chart, or you tell us the color you want when you place the order, write the color and other requests into the Special Requirements field.

2. How long can I receive my item?

Your receiving time is based on tailoring time + shipping time. At present, we provide rush tailoring service, please contact LadyPromDress.com Customer Service.

3. How can I make sure I order the correct size and fit?

Compare your unique measurements with LadyPromDress.com's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.

4. Can I order this dress in a different style/fabric/length?

Yes. please contact LadyPromDress.com Customer Service

5. What payment methods do you currently accept?

We currently accept payment via Credit Card online or Western Union or paypal.

6. How can I check my order status?

If you want to track the status of your order, like where is your order, when you will receive your order, whether your order has been dispatched yet, please click here or sign in "My Account" first and click "My Orders" at any page of the website or please contact LadyPromDress.com Customer Service.

7. Are there any additional fees involved in shipping?

In some cases, your destination country may charge customs duties or other taxes. We have no control over these charges as customs policies vary widely from country to country. Please check with your local customs office for further information. We will mark the package in low value, but we can't promise no sales tax.

8. Where can you ship to?

We ship worldwide. There may be particular locations that we might require additional information to ship to, However, if such a rare event were to occur, we will get in touch with you ASAP.

9. What kind of warranty or guarantee do you offer on your products?

We sell products that we believe to be of high quality and reliability. We have our own factory, where our tailors process your order. There are no middle man’s afterwards, Before shipping each dress to our customers, our Q&C personnel will do detailed check to ensure the high quality and Never on purpose send out damaged or faulty goods.

10. What is your Return Policy?

Customers need to contact LadyPromDress.com Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or color error, you are qualified to get a full refund. However, if the item is not faulty or it is made accordance with the size you ordered but does not fit, please note that we will Not accept your returned item.

11. How much will the shipping cost?

The shipping cost is $25 per order. though if your order exceeds the total order amount of $299 we offer free shipping.

12. How is LadyPromDress.com different from other online bridal stores?

LadyPromDress.com goes right to the source to purchase our beautiful gowns. The gowns we sell are of the same high quality as the designers sold in traditional salons and by other online retailers. Although we do not sell “designer” labeled gowns, you still get a beautiful bridal gown, without the designer price.

13. If I order this dress in a standard size, can i return it if it does not fit?? Or if I just do not like it?

If we send wrong or unmatched dress, we will take all responsibility and give you a top solution to your best satisfaction. We are afraid that return without reason is not acceptable. So please measure your body precisely in accords with our website size chart. We offer the Size & Color Guide for your good use. Each dress you order will be made from scratch totally according to your specifications. Our tailors will make the perfect dress for you :)

14. What does "hollow to floor" means?

Hollow to Floor is the length from your hollow (center of the collarbone) to the floor. When you measure it, please take the tape from your front, with bare foot. You should stand upright and your feet should keep together.

15. I need my order urgently! Do you have this Dress in stock??

Unfortunately we tailor dresses from order to order therefore we do not have any Dresses in stock, you can place a rush order and express delivery with the exact date you need your Dress.

16. I like a dress, do you have any more pictures of it? Perhaps in different colors??

Unfortunately we only have the pictures displayed on our website. If you contact us directly, we can look for it, but cannot guarantee that we have more pictures.


You may also have these questions:

Q: Hi I would love to order this dress for my wedding in April do you all ship to Bailiwick of Jersey in the United Kingdom?

A: Yes, we ship worldwide. However, we may need some more specific information about your shipping address. And then you can just add your favorite products to cart, and follow the procedure to fulfill the payment. Then you can just stay at home and wait for your product to come in due course.

Q:I'm trying to order a dress with knee length in custom size. When I am entering in my measurements as I want this in the Short length and not the long length, I'm still being asked to give the hollow to floor measurements which I do not require. Can you please tell me how I am able to place the order for this in the short length and not the long?

A: For the short dresses, our dressmakers will make the length based on the hollow to hem you fill in. You may also need to fill in the hollow to floor measurement, which can help us calculate your height so that we can ensure making the knee length dress for you. You may refer to our measuring guide to see how to get professionally measuring.

Q: Hi do you have real stores? Where can I try the dress on? I am a bit nervous to order the dress online without trying it on first.

A: We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices. Please feel free to contact us and we are willing to give you some professional suggestions.

Q: Can I change the size and color for my dresses after payment?

A:If you want to change the size or color within 24 hours after payment, please kindly contact us.

Q: Hi, how do I order multiple items?

A: To place the order for multiple items you will have to follow the procedures as below. 1. Log in on our website; 2. Choose the color, size and add the item into the cart; 3. Press the button “continue shopping” and the add other items into cart; 4. Check out and pay for the dress. Our website will guide you with your order.

Q: I am wondering what "hollow to floor" means, i am hoping to put in the custom order.

A: Hollow to Floor is the length from your hollow (center of the collarbone) to the floor. When you measure it, please take the tape from your front, with bare foot. You should stand upright and your feet should keep together.

Q: Hi, I am getting married in april next year but i live in australia and would have to get custom fit, would my dress be here in time.

A: Surely we can deliver the dress to you on time. Usually it takes 7-12 days to make wedding & occasion dresses. The shipping just takes 2-4 days for the shipment. We suggest you order your dress about 1 months before your big day. Thanks.

Q: Can I change the size and color for my dresses after payment?

A: We can change the size and color for you but you may need to contact us within 12 hours after you complete the payment.

You May Also Like

LAST VIEWED

Do you know the details to select nice prom dressclearly ? Looking For Cheap A-Line/Princess Burgundy Tulle Backless 2018 Prom Dresses? There are no doubt that ladypromdress.com is your best choice for ordering stunning prom dress, since they are provided at higher quality and lower price . Please look at the products shown on this page , they are all with perfect design . Wanting ideal prom dress? Come here !

Details

Do you know the details to select nice prom dressclearly ? Looking For Cheap A-Line/Princess Burgundy Tulle Backless 2018 Prom Dresses? There are no doubt that ladypromdress.com is your best choice for ordering stunning prom dress, since they are provided at higher quality and lower price . Please look at the products shown on this page , they are all with perfect design . Wanting ideal prom dress? Come here !

Additional Information

Shown Color Emerald
Hemline/Train Floor-Length
Silhouette A-Line Princess
Neckline Jewel Neck
Sleeve Sleeveless
Back Style Zipper
Body Shape Apple
Waist Natural
Fabric Tulle
Season Fall, Spring, Summer, Winter


Additional Pictures
Cheap A-Line/Princess Burgundy Tulle Backless 2018 Prom Dresses
Cheap A-Line/Princess Burgundy Tulle Backless 2018 Prom Dresses
Dress Size Chart
US Size 2 4 6 8 10 12 14 16
Europe Size 32 34 36 38 40 42 44 46
UK Size 6 8 10 12 14 16 18 20
  inch cm inch cm inch cm inch cm inch cm inch cm inch cm inch cm
Bust 32.5 83 33.5 84 34.5 88 35.5 90 36.5 93 38 97 39.5 100 41 104
Waist 25.5 65 26.5 68 27.5 70 28.5 72 29.5 75 31 79 32.5 83 34 86
Hips 35.75 91 36.75 92 37.75 96 38.75 98 39.75 101 41.25 105 42.75 109 44.25 112
Hollow To Floor 58 147 58 147 59 150 59 150 60 152 60 152 61 155 61 155

 

Plus Size Dress Size Chart
US Size 14W 16W 18W 20W 22W 24W 26W
Europe Size 44 46 48 50 52 54 56
UK Size 18W 20W 22W 24W 26W 28W 30W
  inch cm inch cm inch cm inch cm inch cm inch cm inch cm
Bust 41 104 43 109 45 114 47 119 49 124 51 130 53 135
Waist 34 86 36.25 92 38.5 98 40.75 104 43 109 45.25 115 47.5 121
Hips 43.5 110 45.5 116 47.5 121 49.5 126 51.5 131 53.5 136 55.5 141
Hollow To Floor 61 155 61 155 61 155 61 155 61 155 61 155 61 155

 

Flower Girl Dresses Size Chart
Size 2 3 4 5 6 7 8 9 10 11 12 13 14
  inch cm inch cm inch cm inch cm inch cm inch cm inch cm inch cm inch cm inch cm inch cm inch cm inch cm
Bust 21 53 22 56 23 58 24 61 25 64 26 66 27 69 28 71 29 74 30.5 77 32 81 33 84 34 86
Waist 20 51 21 53 22 56 23 58 24 61 25 64 26 66 27 69 28 71 29 74 30 76 31 79 32 81
Hips 20 51 21 53 22 56 23 58 25 64 26 66 27 69 29 74 31 79 33 84 34 86 34.5 88 35 89
Hollow To Floor (Bare Foot) 33 84 35 89 38 97 40 102 41 104 42 107 43 109 44 112 47 119 48 122 50 127 51 130 52 132

Satin

 

Chiffon

 

Taffeta

 

Organza

 

Elastic Woven Satin

 

Matte Satin

 

Silk Like Satin

 

Delivery Time

Standard receiving time (Time you pay successfully) = Tailoring time (around 7-12 Calendar days) + Shipping time (around 2-4 Calendar days).

Delivery Guide

To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your billing address is a P.O. Box, then you must provide us with a physical address by email.

Freight

Our freight is based on the different destination and package weight. If you need an accurate amount, please visit shopping cart and then enter your destination to get a shipping estimate.

Tracking Your Order

You can check your order information at this link

We have partnered with a number of reputable shipping companies for the destinations we service including DHL, TNT, UPS, FedEx, USPS and so on. Whenever the order dispatches, we will send you track number so you can follow the status.

Here are the links to all the delivery companies we use so you can track your order
DHL: http://www.dhl.com/en.html
UPS: http://www.ups.com/tracking/tracking.html
TNT: http://www.tnt.com/portal/location/en.html
FedEx: http://www.fedex.com/us/track/
USPS: http://www.usps.com

International Delivery Policies (Ship Worldwide)

For the international order, you are assured to enjoy a fast and professional service due to our long-term partnerships with DHL, UPS, TNT, FedEx etc., therefore, even worldwide shipping and packaging to U.S, UK, Canada, Australia and so on, are safe without any damage because of those well-trained stuff.

Measure with undergarments similar to those you will wear with your dress; Do not measure over other clothing. Make sure the measuring tape is parallel to the floor and pulled evenly across the body with no slack. You may want to consider getting professionally measured.

  • Standard Dresses

    How to Measure bust Bust *This is not your bra size!
    *Wear a bra
    *Relax arms at sides
    *Pull tape across the fullest part of the bust
    How to Measure waist Waist *Find the natural waist
    *This is the smallest part of the waist
    *Usually about 1 in. above belly button
    *Keep tape slightly loose to
    allow for breathing room
    How to Measure hips Hips *Find the widest part of the hips
    *Usually about 7 in. below natural waist
    *Tape should brush across both hipbones
    How to Measure hollow to floor Hollow to Floor (Bare Foot) *Stand straight with feet together
    *Measure in bare feet
    *Begin at the hollow space
    between the collarbones and
    pull tape straight down to the floor
    *To fit high heels, we’ll add
    an extra 5 cm onto custom-sized
    floor-length dresses and dresses with trains
    How to Measure height Height * Stand straight with feet together
    * Measure in bare feet
    * Begin at the top of the head and
    pull tape straight down to the floor
     
     

    Maternity Dresses

    How to Measure upper bust Upper Bust *Relax arms at sides
    *Measure the highest part of the chest
    *Pull the tape right underneath the arms
    How to Measure bust Bust *This is not your bra size!
    *Wear a bra
    *Relax arms at sides
    *Pull tape across the fullest part of the bust
    How to Measure under bust Under Bust Measure immediately under breasts How to Measure around belly Around Belly *Find the fullest part of the belly
    *Pull tape around the belly
    *Keep tape slight loose for comfort
    How to Measure hips Hips *Find the widest part of the hips
    *Usually about 7 in. below natural waist
    *Tape should brush across both hipbones
    How to Measure hollow to floor Hollow to Floor (Bare Foot) Stand straight with feet together
    *Measure in bare feet
    *Begin at the hollow space
    between the collarbones and
    pull tape straight down to the floor
    *To fit high heels, we’ll add
    an extra 5 cm onto custom-sized
    floor-length dresses and dresses with trains
    How to Measure height Height * Stand straight with feet together
    * Measure in bare feet
    * Begin at the top of the head and
    pull tape straight down to the floor
     
     

    For Bridal Jacket/ Mini Wraps

    How to Measure bust Bust Bust - Not your bra size! Take the tape around your back and bring it across the fullest part of your bust. How to Measure shoulder Shoulder Shoulder - From the edge of the shoulder socket, measure across the back to the same point on the other shoulder. How to Measure arm length Arm Length Arm Length - Measure from your shoulder point to the wrist. How to Measure armscye Armscye Measure from the top of the shoulder, down the front of the shoulder, under the arm pit, and up the back of the shoulder.
Q:Can I return or cancel the dress if I change my mind?
A:

Each dress is made to order in ladypromdress, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.

Q: How long can I receive my item?
A:

Receiving time is based on the tailoring time + shipping time, you will find them in the product pages "Shipping Guide".

Q: How can I make sure I order the correct size and fit?
A:

Compare your unique measurements with ladypromdress's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit

Q: Can I order this dress in a different style/fabric/length?
A:

Yes. please contact ladypromdress.com Customer Service.

Q:What payment methods do you currently accept?
A:

We currently accept payment via Credit Card online or Western Union.

Q:How can I check my order status?
A:

If you want to track the status of your order, like where is your order, when you will receive your order, whether your order has been dispatched yet, please sign in "My Account" first and click "My Orders" at any page of the website or please contact ladypromdress.com Customer Service.

Q:Are there any additional fees involved in shipping?
A:

In some cases, your destination country may charge customs duties or other taxes. We have no control over these charges as customs policies vary widely from country to country. Please check with your local customs office for further information. We will mark the package in low value, but we can't promise no sales tax.

Q:Where can you ship to?
A:

We ship worldwide. There may be particular locations that we might require additional information to ship to, However, if such a rare event were to occur, we will get in touch with you ASAP.

Q:What kind of warranty or guarantee do you offer on your products?
A:

We sell products that we believe to be of high quality and reliability. Before shipping each dress to our customers, our Q&C personnel will do detailed check to ensure the high quality and Never on purpose send out damaged or faulty goods.

Q:What is your Return Policy?
A:

Customers need to contact ladypromdress.com Customer Service to initiate the return process within 7 days upon receiving your items. If your product arrives in a defective manner, mis-shipped or color error, you are qualified to get a full refund. However, if the item is not faulty or it is made accordance with the size you ordered but does not fit, please note that we will Not accept your returned item.

Q:How much will the shipping cost?
A:

The shipping cost is $25 per order. though if your order exceeds the total order amount of $299 pounds we offer free shipping.

Q:How long is the receiving time?
A:

your receiving time is based on tailoring time + shipping time. At present, we provide rush tailoring service, please contact ladypromdress.com Customer Service.

Receiving Time:

Tailoring Time (7-12 days) + Shipping Time (2-4 days)

Q:How is ladypromdress.com different from other online bridal stores?
A:

ladypromdress.com goes right to the source to purchase our beautiful gowns. The gowns we sell are of the same high quality as the designers sold in traditional salons and by other online retailers. Although we do not sell “designer” labeled gowns, you still get a beautiful bridal gown, without the designer price.

You may also have these questions:

Q:I was wondering if anyone can tell me whether or not i could get it to fit with being pregnant??? plz get back to me.
A:

A: We do offer maternity dresses for customers. To make the right maternity dresses for you, firstly you may need to tick custom size and choose your current measurements, which costs extra $16. Secondly, we hope you could tell us your current belly size in the Special Instructions column when you check out. To help you get accurate measurements, please kindly refer to our measuring guide.

For any other questions, please feel free to contact us.

Q:Is your size chart based on UK or USA standard? How is better to order right size?
A:

Our size chart is made on our own, different from UK and USA size. You need to check our size chart to choose the right size. You may also refer to our measuring guide to see how to get professional measuring. If you have concerns about the size, we highly suggest you choose the custom size. Please get the professional measurements first and fill in the exact measurements when you place an order.

Q:What if I would like the dress shorter?
A:

We are glad that you like our dress. Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the length in any way.If you would like dresses with shorter length, the “SHOP BY” search function on the left-hand side of each dress category's main page can help you find the dresses you want. Here we provide custom size service for our customers, which costs $. If you choose custom size and provide the correct hollow to floor measurement and your height, we will make the right length for you. The customized dress may fit you better.

For any other questions, please feel free to contact us.

Q:Can you change the back style of the dresses for me?
A:

A: We do understand that you will prefer a dress with your personal characteristics. However, considering the original beauty of the dress, changing the back style will not be possible currently.

We have a large collection for your choice. You may have a look at ladypromdress with the back style you want. Thank you.

Q:If I order this dress in a standard size, can i return it if it does not fit?? Or if I just do not like it?
A:

If we send wrong or unmatched dress, we will take all responsibility and give you a top solution to your best satisfaction. We are afraid that return without reason is not acceptable. So please measure your body precisely in accords with our website size chart. We offer the Size & Color Guide for your good use. Each dress you order will be made from scratch totally according to your specifications. Our tailors will make the perfect dress for you :)

Q:Hi I would love to order this dress for my wedding in April do you all ship to Bailiwick of Jersey in the United Kingdom?
A:

Yes, we ship worldwide. However, we may need some more specific information about your shipping address. And then you can just add your favorite products to cart, and follow the procedure to fulfill the payment. Then you can just stay at home and wait for your product to come in due course.

Q:I'm trying to order a dress with knee length in custom size. When I am entering in my measurements as I want this in the Short length and not the long length, I'm still being asked to give the hollow to floor measurements which I do not require. Can you please tell me how I am able to place the order for this in the short length and not the long?
A:

For the short dresses, our dressmakers will make the length based on the hollow to hem you fill in. You may also need to fill in the hollow to floor measurement, which can help us calculate your height so that we can ensure making the knee length dress for you. You may refer to our measuring guide to see how to get professionally measuring.

Q:Hi do you have real stores? Where can I try the dress on? I am a bit nervous to order the dress online without trying it on first.
A:

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices. Please feel free to contact us and we are willing to give you some professional suggestions.

Q:Can I place my order over the phone?
A:

For the moment, we only accept orders on line. You may complete the payment online with your Credit Card and your rights will be safeguarded by Credit Card. You can also pay for your order with your PayPal.

Q:I placed my order and my payment just was not gone through?
A:

Please do not worry. Log in to My Orders, click on the order you need help with and specify the payment problems you encountered. We will give you a reply within 24 hours to sort the problems out or give you other methods for payment.

Q:Can I change the size and color for my dresses after payment?
A:

If you want to change the size or color within 24 hours after payment, please kindly contact us. We will cancel your order and issue a full refund to you. You may need to place a new order with us.

Q:Hi, how do I order multiple items?
A:

To place the order for multiple items you will have to follow the procedures as below. 1. Log in on our website; 2. Choose the color, size and add the item into the cart; 3. Press the button “continue shopping” and the add other items into cart; 4. Check out and pay for the dress. Our website will guide you with your order.

Q:I am wondering what "hollow to floor" means, i am hoping to put in the custom order.
A:

Hollow to Floor is the length from your hollow (center of the collarbone) to the floor. When you measure it, please take the tape from your front, with bare foot. You should stand upright and your feet should keep together.

Q:Hi, I am getting married in april next year but i live in australia and would have to get custom fit, would my dress be here in time.
A:

Surely we can deliver the dress to you on time. Usually it takes 7-12 days to make wedding & occasion dresses. The shipping just takes 2-4 days for the shipment. We suggest you order your dress about 1 months before your big day. Thanks.

  • Fine Materials
    fine material

    We carefully select high-quality beads, pearls, fabrics and threads to create every dress. We look for vibrant colors, beautiful sheen and rich textures in every material that goes into your dress.

  • Elegant Beading
    hand beading

    Many of our dresses feature beautiful beading on the sleeves, bodice or skirt. Professional dressmakers spend hours skillfully sewing on beads and pearls to perfect an elegant and classic design for you.

  • Exquisite Embroidery
    exquisite embroidery

    Embroidering a wedding dress takes great skill and an eye for detailed designs. Our dresses feature exquisite hand-done embroidery, brought to life from patterns and the hands of dressmakers.

  • Hand Ruching
    hand ruching

    Ruched detailing is not just decoration for your dress-it can help create a figure-flattering silhouette. Our tailors do all ruching by hand to create the perfect shape and fullness on each dress.

  • Hand Appliques
    hand appliques

    Hand-done appliqués can give a dress that extra detail that takes it from pretty to breathtaking. Our dresses feature appliqués arranged into beautiful designs and attached by hand.

  • Lining and Boning
    lining and boning

    All our dresses are fully lined and structured to hold their shape and flatter your figure. Our full-skirted dresses use a hard net lining underneath a soft fabric that feels comfortable against the skin.

  • Tailoring Process
    lining and boning
  • Brand Distribution
    brand distribution

    Our brand ladypromdress.com has independent site for the USA, Australia, Canada, Britain, France, and Germany with 24 hours customer service.

  • Shipping
    shipping

    We ship to over 200 countries worldwide through fast and reliable delivery partners.

8
wedding dress and prom dress reviews

Customer Reviews: Write A Review

Review by dianethibault (Posted on 2017-02-25 17:44:56)
Beautiful quality and shipped on time. The dress fit me like a glove and everyone loved it. thanks a lots.

Customer Reviews: Only registered users can write reviews. Please, log in or register

Security Guarantee