2.We are the fastest Made-To-Order dress company in the world.
3.We are not a retailer, we operate our own factory, so you can get the best price!
4.ALL SIZES & COLORS AVAILABLE! 100% CUSTOM MADE!
|Season||Fall, Spring, Summer, Winter|
|US||EU||UK||Bust||Waist||Hips||Hollow to Floor|
How To Measure
Note: For detailed return policy, please read the following policy carefully.
General Return Policies (all products excluding 'made to order' products)
Specific Policies for Our Dresses (made to order)
- Orders cancelled within 6 hours of payment confirmation will be eligible for a full refund.
- Once your order has been shipped, it can no longer be cancelled.
- Orders that are not paid within 72 hours will be canceled automatically by our system.
If you would like to cancel your order, please Contact Us or Live Chat to proceed.
Returning For Replacement or Refund
Defective, Damaged or Mis-shipped Items
Sizing or Fitting Issues
Dress is the size you ordered but does not fit
Please note that returns will not be accepted without prior approval from our Customer Service.
To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your billing address is a P.O. Box, then you must provide us with a physical address by email.
Standard receiving time (Count from the date when you pay successfully) = Tailoring time (around 12-14 working days) + shipping time (around 5-8 working days).
Our freight is based on the different destination and package weight. If you need an accurate amount, please visit shopping cart and then enter your destination to get a shipping estimate.
Tracking Your Order
You can check your order information at this link.
International Delivery Policies (Ship Worldwide)
For the international order, you are assured to enjoy a fast and professional service due to our long-term partnerships with DHL, UPS, TNT, FedEx etc., therefore, even worldwide shipping and packaging to U.S, UK, Canada, Australia and so on, are safe without any damage because of those well-trained stuff.