Order Status
Order Status
Looking for your order? There are two ways to check it.
1. If you have an account
Sign in and open My Orders to see every order you have placed, its current status, and any tracking information available.
2. If you checked out as a guest
Use the link in your order confirmation email. That link opens your order status page directly — no password needed.
If you cannot find the email, please check your spam or promotions folder and search for "Ladypromdress".
What you will need
- Your order number — it starts with # and appears in your confirmation email
- The email address you used at checkout
Still cannot find your order?
Email us at service@ladypromdress.com with your order number and the email address you used. We will look it up for you.
We reply within one business day.